Service Support
Homso adheres to the service concept of "customer first, user satisfaction is the purpose", strictly implements the three guarantees policy: repair, replacement, and refund, and provides customers with ideal solutions. Establish 9S full-process worry-free service. Through management integration, technology integration, market integration, and cultural integration, the company has built a broader stage for product brands, optimized product quality, more sufficient supply, faster market response, and quick and accurate meeting of social needs.
International Logistics
No Matter Severe Cold or Intense Heat, DONGHONG’s Pipeline Will Be Delivered On Time.
We have established strategic partnership with more than 5 5A-Level logistic companies, with abundant transportation experiences and comprehensive transportation strategy, we have the ability to ensure each shipping schedualment arrives in time, no matter the destination is remote or harsh, the weather is cold or hot. The mission must reach !
9S Service
Safety first, first service.
The environment, climate, and even people‘s way of thinking are different around the world. Donghong adheres to the concept of safety first and service first. Continuously improve service details and set up 9S full worry-free service to ensure that customers anywhere in the world can use Donghong products smoothly and safely. （Product Consulting Service / Technique Resolution Service / Engineering Design Service / Installation Guide Service / Construction Suggestion Service / Project Inspection Service / Quick Replenishment Service / Trouble Shooting Service / Emergent Repair Service）
Comprehensive Testing
Donghong has a national CNAS testing laboratory, adopts comprehensive and strict 10S testing system. Each pipe comes from Donghong will be strictly inspected according to all required test standard, to ensure no quality problem occurs. （Peeling Strength Test / Hydrostatic Strength Test / Bursting Pressure Test / Solution Flow Rate Test / Oxidation Induction Time Test / Composite Layer Stability Test / Tensile Property Test / Welding Procedure Qualification / Antistatic Flame Retardant Test / Weather Resistance Test）
Lean Production
Donghong has a sound DH10 environmental quality assurance system. Make sure each process from world-class raw material to advanced production equipment and technology, sophisticated warehousing management and CNAS testing is strive to perfect.
Technology Research And Development
We master the core technology of pipelines.
The R&D Center of Donghong Co., Ltd. is a national-level enterprise technology center with a national-level CNAS laboratory. It has been recognized as the Shandong Provincial Engineering Technology Research Center and the Shandong Provincial Enterprise Technology Center by the Shandong Provincial Department of Science and Technology and the Shandong Provincial Economic and Information Commission. The center has industry-leading R&D capabilities and it has now achieved world-wide breakthroughs in the fields of material modification, steel-plastic composite, connection technology, and intelligent pipelines! Donghong Pipe Industry has been promoting the advancement of human plastic composite pipe technology!
